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Update Your Credit Card
Update Your Billing Information
Cancel Or Change Enrollment
View Projected Autopay Amount


Update Your Credit Card

Update your credit card or billing information

To change the expiration date on your credit card:

Login to your account

Click on Change Auto-pay, located under Payments & Statements

Click on Update, located next to the expiration date


Update Your Billing Information or Auto-Pay Selection

To change your credit card number or switch to/from a credit card/bank account:

Login to your account

Click on Change Auto-pay, located under Payments & Statements

Select Auto-pay frequency, then either Use a New Credit Card or Use a New Bank Account

Update Payer Information and enter credit card/bank account information

Click Change Payment Information

 

To change your auto-pay selection:

Login to your account

Click on Change Autopay, located under Payments & Statements

Select your new auto-pay option:

Auto-Pay Weekly – Credit card / checking account on file is charged on Monday for the current week.

Auto-Pay Twice-a-Month  – Two times per month on a Monday the credit card / checking account on file is charged for the upcoming time period. There is a 3% discount on accounts signed up for Twice-a-Month Auto-Pay.

Auto-Pay Monthly – Every 4 or 5 weeks (varies by month) credit card / checking account on file is charged on the first Monday of the month for the upcoming weeks. There is a 5% discount on accounts signed up for Monthly Auto-Pay.

Click “Change Frequency”

Click “Close”


Cancel or change enrollment

Regular Program enrollment may be cancelled or changed by contacting Customer Care by Friday at 3pm for the following week. Children will remain enrolled for the entire school year unless Customer Care is notified about a cancellation.


View Projected Auto-pay

Login to your account

Click on View Projected Auto-pay, located under Payments & Statements

Still Need Help?

Our customer care department is here to assist you,

Monday – Friday 8am to 5pm (EST).

Please reach out to us via phone, email, or chat.

800-341-3177

support@springboardkids.com

Chat with a support specialist now